New Position: Student Services Assistant

Employer: Drexel University, Dornsife School of Public Health

Position Title: Student Services Assistant

Location: Nesbitt Hall, 3215 Market Street, 2nd floor, Philadelphia, PA, 19143. In response to COVID-19, this position may operate remotely and/or in person.

Supervisor: Michelle Quigley, Associate Director for Student and Alumni Services

Contact: 267-359-6089││

Hours/Schedule: 20 hours per week. Hours may vary based on student schedules, meeting, and event schedules.

Job Duration: Summer Quarter (June 2021-September 2021)

Compensation: $15/hour. Paid bi-weekly.

Organizational Summary:

The Dornsife School of Public Health (DSPH) supports both face-to-face and online graduate and undergraduate students. The DSPH Office of Education provides oversight for enrollment, recruitment, academic advising, and student services. As part of the Office of Education team, the Assistant Dean of Students and the Associate Director of Student and Alumni Services oversee co-curricular programming, career services, and professional development opportunities that prepares graduates for life post-graduation and contribute to a positive student and alumni experience.

Position Summary:

The Student Services Assistant will work collaboratively with the Education Team and assist in developing, facilitating, and evaluating Orientation and co-curricular programs. Collaboration, communication, and organizational skills are essential for success in this role. This position will report directly to the Associate Director of Student and Alumni Services.


New Student Orientation

  • Assist with the planning and implementation of DSPH Graduate Student Orientation and new student programming, including attending meetings, creating schedules, and distributing evaluations.
  • Assist with recruitment and training of Orientation Leaders (OLs) by updating and/or developing position description, marketing materials, and training materials.
  • Create and facilitate social engagement programming opportunities to assist in student relationship building during Orientation.
  • Coordinate Student Organization Fair for Dornsife School of Public Health Student Organizations.

Student Communications

  • Utilize Qualtrics to manage registration and evaluations, maintain attendance records, evaluate feedback, and make recommendations for future improvements
  • Manage content and postings for the student intranet (Dornsife DASH) and/or Drexel Learn
  • Coordinate weekly student e-newsletters using MailChimp
  • Develop and implement social media initiatives related to student engagement and Orientation
  • Coordinate print/communication materials such as advertisements, flyers, handouts or resource guides that may be necessary for events

Special Events and Programs

  • Assist the Assistant Dean of Students with new programs related to professional & community service opportunities for public health students and/or alumni
  • Assist with the coordination of the Annual Pinning and Welcome Ceremony
  • Attend regular team meetings with the Assistant Dean and Associate Director and other meetings as assigned
  • Fulfill other duties as assigned that are mutually agreed upon by Associate Director of Student and Alumni Services and Student Services Assistant.


  • Required: The applicant is pursuing their master’s degree in Higher Education or relevant master’s degree at Drexel University.
  • Preferred: Leadership experience in a student organization, programming board, Student Government, Residential Assistant, or equivalent student leadership role. Proficiency in Microsoft Office and social media.


  • Excellent written, verbal, and oral communication
  • Strong organizational skills
  • Ability to take initiative, work autonomously in a fast-paced environment
  • Remain flexible and creative through various roadblocks
  • Ability to meet deadlines while managing competing project priorities
  • Marketing experience or graphic or video design experience a plus
  • Demonstrated effectiveness in interacting with students, staff, and families of various social, cultural, economic and educational backgrounds.

Interview Instructions: Currently accepting applications. For questions, or to request an interview for this position, please e-mail Michelle Quigley, Associate Director of Student and Alumni Services, with your resume at Interviews will be held remotely by appointment.

Drexel University is an Equal Opportunity/Affirmative Action employer, welcomes individuals from diverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our website to view all University Policies and Workplace Postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment may not begin until the University accepts the results of the background investigation.

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