As the fall quarter begins, you may find yourself adjusting to unfamiliar systems required for coursework, such as Blackboard Learn or Zoom. Drexel IT is available to assist new and returning students as they begin remote learning. See below for more information on resources to getting started with and assistance using some of Drexel’s essential systems:

Blackboard Learn (BBL)

Blackboard Learn (BBL) is the University’s learning management system. Faculty use BBL to deliver course material, assignments, and readings.

Need further assistance navigating BBL?

• Browse the Blackboard Help site
• Review Blackboard Learn: On-Demand tutorials
• Visit Drexel’s Instructional Technology Blog
• Contact IT at 215.895.2020

Zoom

Drexel provides a University-wide license for Zoom, the online meeting and video-conferencing service with built-in collaboration tools and team chat. In addition to HD video, Zoom offers telephone-only and reservations-less conferencing. The Zoom meeting service is available to students, faculty, and professional staff.

Need further assistance navigating Zoom?

• Review information and tutorials
• Browse the Zoom FAQs.
• Contact the Drexel Zoom Admin Team at 215.895.2324

Microsoft Office 365

Microsoft Office 365 is the latest computer, mobile, and Web-enabled suite of Office apps, like Teams and Microsoft Word, email, OneDrive, and related services. Office 365 apps are also integrated with other Microsoft cloud services (e.g. SharePoint and OneDrive). Office 365 email and apps are available to all Drexel matriculated students.

Need further assistance navigating Microsoft Office 365?

• Review the Office 365 Email Information
• Review the Office 365 Apps and Support Levels
• Contact the Help Desk at 215.895.2020 or submit a help ticket